virus sous window vista • page 2

E1027 · le 19 Mai 2011 19:23

c'est bon pour celui la

E1027 · le 19 Mai 2011 19:32

je viens de faire la manip et le pc ne redémarre pas normalement!
j'ai l'impression qu'on a à faire à un costaud.

E1027 · le 19 Mai 2011 19:41

Je sais pas si ça peut t'aider mais lorsque je redémarre le pc en mode sans échec, il apparait une fenêtre ou il est écrit ceci:

Signature du problËme†:
Nom díÈvÈnement de problËme: BlueScreen
Version du systËme: 6.0.6001.2.1.0.768.3
Identificateur de paramËtres rÈgionaux: 1036

Informations supplÈmentaires sur le problËme†:
BCCode: 1000008e
BCP1: C0000005
BCP2: 83C3F6DE
BCP3: A76A4D2C
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Fichiers aidant ‡ dÈcrire le problËme†:
C:\Windows\Minidump\Mini051911-12.dmp
C:\Users\Loulou\AppData\Local\temp\WER-64615-0.sysdata.xml
C:\Users\Loulou\AppData\Local\temp\WER64CA.tmp.version.txt

Lire notre dÈclaration de confidentialitÈ†:
http://go.microsoft.com/fwlink/?linkid= ... cid=0x040c

bernard53 · le 19 Mai 2011 19:47

Tu as été voir a cette adresse suite a la commade SCF /scannow ?
Ensuite tu vas dans ce dossier :

C:\Windows\System32\ et tu postes par copier-coller le rapport sfcdetails2.txt"

si tu as un rapport ?

Ensuite ceci.

Télécharger whocrashedSetup

Ou <<ICI>>

Installer le logiciel et une fois installé cliquez sur Analyse

Laisse Internet connecté . Si tu as une anomalie mets-le rapport ici.

ou cela.

AppCrashView de Nirsoft est un petit utilitaire pour Windows Vista et Windows 7qui affiche les détails de tous les accidents survenus dans l’application de votre système. On peut ainsi déterminer quelle application est à l’origine du crash. Les informations sont extraites du fichier *.wer créé par le composant Windows Error Reporting (WER).
AppCrashView permet également d’enregistrer facilement la liste des crashs aux foramts texte / csv / html / xml.

Télécharger AppCrashView de Nirsoft
Après extraction, et pour appliquer la traduction en français, il faut glisser ce fichier French dans le dossier de destination du programme.

voir ceci.

Démarrer-exécuter--tapes msconfig as tu ceci dans l'onglet général.

E1027 · le 19 Mai 2011 19:56

voila le rapport sfcdetails2:

Code: Tout sélectionner: 2011-05-19 19:10:24, Info CSI 00000176 [SR] Cannot repair member file [l:32{16}]"SnippingTool.exe" of Microsoft-Windows-TabletPC-SnippingTool, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch 2011-05-19 19:10:28, Info CSI 00000178 [SR] Cannot repair member file [l:32{16}]"SnippingTool.exe" of Microsoft-Windows-TabletPC-SnippingTool, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch 2011-05-19 19:12:19, Info CSI 000001eb [SR] Cannot repair member file [l:32{16}]"SnippingTool.exe" of Microsoft-Windows-TabletPC-SnippingTool, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch 2011-05-19 19:12:19, Info CSI 000001ed [SR] Cannot repair member file [l:32{16}]"SnippingTool.exe" of Microsoft-Windows-TabletPC-SnippingTool, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

E1027 · le 19 Mai 2011 20:03

voila le rapport whocrashed:

Code: Tout sélectionner: System Information (local) -------------------------------------------------------------------------------- computer name: PC-DE-LOULOU windows version: Windows Vista Service Pack 1, 6.0, build: 6001 windows dir: C:\Windows CPU: GenuineIntel Intel(R) Core(TM)2 Duo CPU T9400 @ 2.53GHz Intel586, level: 6 2 logical processors, active mask: 3 RAM: 3219300352 total VM: 2147352576, free: 2041896960 -------------------------------------------------------------------------------- Crash Dump Analysis -------------------------------------------------------------------------------- Crash dump directory: C:\Windows\Minidump Crash dumps are enabled on your computer. On Thu 19/05/2011 18:29:35 GMT your computer crashed crash dump file: C:\Windows\Minidump\Mini051911-12.dmp This was probably caused by the following module: iastor.sys (iaStor+0x3F6DE) Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF83C3F6DE, 0xFFFFFFFFA76A4D2C, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M file path: C:\Windows\system32\drivers\iastor.sys product: Intel Matrix Storage Manager driver company: Intel Corporation description: Intel Matrix Storage Manager driver - ia32 Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Matrix Storage Manager driver - ia32, Intel Corporation). Google query: iastor.sys Intel Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M On Thu 19/05/2011 18:29:35 GMT your computer crashed crash dump file: C:\Windows\memory.dmp This was probably caused by the following module: lullaby.sys (lullaby+0x414B) Bugcheck code: 0x8E (0xFFFFFFFFC0000005, 0xFFFFFFFF83C3F6DE, 0xFFFFFFFFA76A4D2C, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED file path: C:\Windows\system32\drivers\lullaby.sys product: Windows (R) Codename Longhorn DDK driver company: Windows (R) Codename Longhorn DDK provider description: ASUS CopyProtect driver Bug check description: This bug check indicates that a kernel-mode application generated an exception that the error handler did not catch. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: lullaby.sys (ASUS CopyProtect driver, Windows (R) Codename Longhorn DDK provider). Google query: lullaby.sys Windows (R) Codename Longhorn DDK provider KERNEL_MODE_EXCEPTION_NOT_HANDLED On Thu 19/05/2011 13:44:31 GMT your computer crashed crash dump file: C:\Windows\Minidump\Mini051911-11.dmp This was probably caused by the following module: iastor.sys (iaStor+0x3F6DE) Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF83C4E6DE, 0xFFFFFFFFA6123D2C, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M file path: C:\Windows\system32\drivers\iastor.sys product: Intel Matrix Storage Manager driver company: Intel Corporation description: Intel Matrix Storage Manager driver - ia32 Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Matrix Storage Manager driver - ia32, Intel Corporation). Google query: iastor.sys Intel Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M On Thu 19/05/2011 12:13:43 GMT your computer crashed crash dump file: C:\Windows\Minidump\Mini051911-10.dmp This was probably caused by the following module: iastor.sys (iaStor+0x3F6DE) Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF83C446DE, 0xFFFFFFFFA8BB3D2C, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M file path: C:\Windows\system32\drivers\iastor.sys product: Intel Matrix Storage Manager driver company: Intel Corporation description: Intel Matrix Storage Manager driver - ia32 Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Matrix Storage Manager driver - ia32, Intel Corporation). Google query: iastor.sys Intel Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M On Thu 19/05/2011 10:43:04 GMT your computer crashed crash dump file: C:\Windows\Minidump\Mini051911-09.dmp This was probably caused by the following module: iastor.sys (iaStor+0x3F6DE) Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF83C4E6DE, 0xFFFFFFFFA58F3D2C, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M file path: C:\Windows\system32\drivers\iastor.sys product: Intel Matrix Storage Manager driver company: Intel Corporation description: Intel Matrix Storage Manager driver - ia32 Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Matrix Storage Manager driver - ia32, Intel Corporation). Google query: iastor.sys Intel Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M On Thu 19/05/2011 09:12:15 GMT your computer crashed crash dump file: C:\Windows\Minidump\Mini051911-08.dmp This was probably caused by the following module: iastor.sys (iaStor+0x3F6DE) Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF83C426DE, 0xFFFFFFFF9F7FED2C, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M file path: C:\Windows\system32\drivers\iastor.sys product: Intel Matrix Storage Manager driver company: Intel Corporation description: Intel Matrix Storage Manager driver - ia32 Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Matrix Storage Manager driver - ia32, Intel Corporation). Google query: iastor.sys Intel Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M On Thu 19/05/2011 07:41:26 GMT your computer crashed crash dump file: C:\Windows\Minidump\Mini051911-07.dmp This was probably caused by the following module: iastor.sys (iaStor+0x3F6DE) Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF83C496DE, 0xFFFFFFFFA4164D2C, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M file path: C:\Windows\system32\drivers\iastor.sys product: Intel Matrix Storage Manager driver company: Intel Corporation description: Intel Matrix Storage Manager driver - ia32 Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Matrix Storage Manager driver - ia32, Intel Corporation). Google query: iastor.sys Intel Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M On Thu 19/05/2011 06:10:45 GMT your computer crashed crash dump file: C:\Windows\Minidump\Mini051911-06.dmp This was probably caused by the following module: iastor.sys (iaStor+0x3F6DE) Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF83C4C6DE, 0xFFFFFFFFA7967D2C, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M file path: C:\Windows\system32\drivers\iastor.sys product: Intel Matrix Storage Manager driver company: Intel Corporation description: Intel Matrix Storage Manager driver - ia32 Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Matrix Storage Manager driver - ia32, Intel Corporation). Google query: iastor.sys Intel Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M On Thu 19/05/2011 04:40:07 GMT your computer crashed crash dump file: C:\Windows\Minidump\Mini051911-05.dmp This was probably caused by the following module: iastor.sys (iaStor+0x3F6DE) Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF83C4B6DE, 0xFFFFFFFFA4393D2C, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M file path: C:\Windows\system32\drivers\iastor.sys product: Intel Matrix Storage Manager driver company: Intel Corporation description: Intel Matrix Storage Manager driver - ia32 Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Matrix Storage Manager driver - ia32, Intel Corporation). Google query: iastor.sys Intel Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M On Thu 19/05/2011 03:09:17 GMT your computer crashed crash dump file: C:\Windows\Minidump\Mini051911-04.dmp This was probably caused by the following module: iastor.sys (iaStor+0x3F6DE) Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF83C4B6DE, 0xFFFFFFFF9C326D2C, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M file path: C:\Windows\system32\drivers\iastor.sys product: Intel Matrix Storage Manager driver company: Intel Corporation description: Intel Matrix Storage Manager driver - ia32 Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Matrix Storage Manager driver - ia32, Intel Corporation). Google query: iastor.sys Intel Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M On Thu 19/05/2011 01:38:25 GMT your computer crashed crash dump file: C:\Windows\Minidump\Mini051911-03.dmp This was probably caused by the following module: iastor.sys (iaStor+0x3F6DE) Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF83C476DE, 0xFFFFFFFFA82F2D2C, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M file path: C:\Windows\system32\drivers\iastor.sys product: Intel Matrix Storage Manager driver company: Intel Corporation description: Intel Matrix Storage Manager driver - ia32 Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Matrix Storage Manager driver - ia32, Intel Corporation). Google query: iastor.sys Intel Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M On Thu 19/05/2011 00:07:40 GMT your computer crashed crash dump file: C:\Windows\Minidump\Mini051911-02.dmp This was probably caused by the following module: iastor.sys (iaStor+0x3F6DE) Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF83C3F6DE, 0xFFFFFFFFA97F7D2C, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M file path: C:\Windows\system32\drivers\iastor.sys product: Intel Matrix Storage Manager driver company: Intel Corporation description: Intel Matrix Storage Manager driver - ia32 Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Matrix Storage Manager driver - ia32, Intel Corporation). Google query: iastor.sys Intel Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M On Wed 18/05/2011 22:36:56 GMT your computer crashed crash dump file: C:\Windows\Minidump\Mini051911-01.dmp This was probably caused by the following module: iastor.sys (iaStor+0x3F6DE) Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF83C486DE, 0xFFFFFFFFA7347D2C, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M file path: C:\Windows\system32\drivers\iastor.sys product: Intel Matrix Storage Manager driver company: Intel Corporation description: Intel Matrix Storage Manager driver - ia32 Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Matrix Storage Manager driver - ia32, Intel Corporation). Google query: iastor.sys Intel Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M On Wed 18/05/2011 17:54:39 GMT your computer crashed crash dump file: C:\Windows\Minidump\Mini051811-08.dmp This was probably caused by the following module: iastor.sys (iaStor+0x3F6DE) Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF83C496DE, 0xFFFFFFFFA90A9D2C, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M file path: C:\Windows\system32\drivers\iastor.sys product: Intel Matrix Storage Manager driver company: Intel Corporation description: Intel Matrix Storage Manager driver - ia32 Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Matrix Storage Manager driver - ia32, Intel Corporation). Google query: iastor.sys Intel Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M On Wed 18/05/2011 17:50:02 GMT your computer crashed crash dump file: C:\Windows\Minidump\Mini051811-07.dmp This was probably caused by the following module: iastor.sys (iaStor+0x3F6DE) Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF83C456DE, 0xFFFFFFFFA8A96D2C, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M file path: C:\Windows\system32\drivers\iastor.sys product: Intel Matrix Storage Manager driver company: Intel Corporation description: Intel Matrix Storage Manager driver - ia32 Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Matrix Storage Manager driver - ia32, Intel Corporation). Google query: iastor.sys Intel Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M -------------------------------------------------------------------------------- Conclusion -------------------------------------------------------------------------------- 37 crash dumps have been found and analyzed. Only 15 are included in this report. 37 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers: iastor.sys (Intel Matrix Storage Manager driver - ia32, Intel Corporation) lullaby.sys (ASUS CopyProtect driver, Windows (R) Codename Longhorn DDK provider) If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems. Read the topic general suggestions for troubleshooting system crashes for more information. Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

bernard53 · le 19 Mai 2011 20:41

ok je vois un peu mieux.

Le premier rapport désigne donc un soucis avec Microsoft-Windows-TabletPC.
Tu as installé ce kit, ou utilise u une tablettePC ?

en fait c'est le système de capture propre a vista ou Seven. Tu as des soucis avec?

Pour l'autre rapport.

Tout désigne : : Intel Matrix Storage Manager driver

soucis de pilote à mon avis.

Donc je pense que ton pc est un ASUS donc vérifies sur leur site si des pilotes sont dispo.

Sinon ici pour tes pilotes qui est très bien.

http://www.touslesdrivers.com/index.php?v_page=29

E1027 · le 21 Mai 2011 11:56

bonjour bernard53,
merci pour ta réponse, pour se qui concerne les soucis du pc je penses que le kit tablette PC
été installé car je ne l'ai jamais installé et je ne m'en sert pas.
Enfin pour le deuxième problème Asus n'a pas de pilote sur son site.
je ne peux toujours pas me connecter à internet et aller sur le lien que tu m'as donné
donc je voulais savoir si tu avais une solution ?

Sinon est ce qu'il y a d'autre manip à faire pour dénicher d'éventuel soucis?
En tous cas merci pour ton aide
A+

bernard53 · le 21 Mai 2011 11:58

C'est vrai pas d'internet, pas grave utilises cette façon à la place.

http://www.ma-config.com/fr/detectionhorsligne/

E1027 · le 21 Mai 2011 19:32

Encore un souci!!

quand j'essai d'installer le plug in "ma config" sur le pc,
il apparait une fenêtre "window installer" disant: "impossible d'accéder au service windows installer. ceci peut se produire si le programme d'installation de windows n'est pas bien installé."

bernard53 · le 22 Mai 2011 08:08

il faut que l'on rétablisse ta connexion alors car il faut même pour faire une détection hors connexion être en mode normal.

Tu ne peux même pas démarrer en mode sans échec avec prise en réseau?

fait ceci aussi.
Pour Internet Explorer:
Démarrer IE-->>Outils-->>Options Internet-->>Onglet avancé-->>REINITIALISER

Pour FireFox :
Démarre FireFox --> Outil Options --> Onglet général --> Restaurer la configuration par défaut

Pour Google Chrome:
Outils "clé en haut à droite" --> Options -- > Options avancés --> Rétablir les valeurs par défaut

Puis tu as essayer de faire un clique droit sur l'icone de connexion puis réparer?

virus sous window vista • page 2

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