Ca fait deux jours que j'essaye de résoudre le problème et j'ai tout essayé : j'ai désinstallé punkbuster à la truelle (j'ai même effacé ses traces dans regedit) avant de l'installer en utilisant pbsetup et pbsvc, mais rien n'y a fait.
Par contre à un moment il s'est passé un truc bizarre : j'avais désactivé le pare feu windows pour voir si ça marchait et ça marchait pas. Du coup j'avais éteint l'ordi et j'étais parti me coucher. Là il y a mon frère qui est allé squatter l'ordi (il est allé se coucher à 7 h du mat parce que il avait peur des zombies

Mais bon, cet épisode me donne quand même l'impression qu'il y a un pb avec le pare feu. D'ailleurs c'ets ce que semble penser le technicien de chez punkbuster avec lequel je suis en discussion (discussion que je reporte ici)
When i connect on a game, the mouse freezes immediately and after a few seconds i'm disconnected from the servers with this message : "Service communication failure : pnkBstrA.exe".
I installed windows seven yesterday (before, with XP, it was working) and I don't know what to do... I even disinstalled punkbuster and erased all its components with regedit before using ur tool PBsetup V 3.4, but nothing changed :/
It's not the windows firewall... i shuted it dows without resoult
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If you are being kicked for a "Communication Failure" it is likely that something on your computer is preventing the PnkBstr services from communicating with each other.
A common cause for this is a security or anti-virus program. McAfee and other popular security/firewall programs need to be told to allow the PnkBstrA and PnkBstrB services to run without restriction (even if you turn them off while playing; the service files are located in "C:\Windows\System32" or "C:\Windows\SysWOW64\"). Until you locate and remove the restrictions on PnkBstrA and B, you will continue to be kicked for this. DO NOT remove those files! E.g. if you are using a software firewall you will need to unblock/allow them.
Also make sure you don't run the game in a compatibility mode.
If you've never manually installed the PunkBuster services, you might want to try that as well. Download the service installer from http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe and run it. You might also want to reinstall the services using this tool.
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Inttresting but really strange news : yesterday i forgot to put on the firewall again before shutting down the PC. This morning my brother started to play and it worked!!
So i asked myself if he firewall was the solution. So i put the firewall on again, and then the game didn't work.
Then i thought that u had to turn off the firewall and reebot the PC before playing. SO i tried but it didn't work. And now i don't understand how my brother managed to play online (he was really playing online, on a punkbuster server, i tried by myself and, before i tured the firewall on again,it was working!!)
I use avast as an antivirus, and the windows firewall, that's all. Could be one of them?
And what's compatibility mode?
(I already un-installed/re-installed with this tool, and when i use the "test services" button, he says everything is ok)
I found PnkbstrA and B on C:\Windows\SysWOW64\... but what do I have to do with them?
Bref, je suis vraiment paumé... il y a quelqu'un qui entrevoit une solution??