Bonjour ou bonsoir à tous, cela fait 5 mois que j'ai acheté mon PC (Asus X550JX): intel i5-4200H, Nvidia 950M, 8go de ram, Windows 10, HDD 1TO.
Depuis quelques jours il crash et un message m'affiche "DRIVER_POWER_STATE_FAILURE", j'ai donc installé un logiciel (WhoCrashed) pour avoir plus d'informations. Voici ce qu'ils me disent:
rash dump file: C:\WINDOWS\Minidump\070817-30859-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14ECE0)
Bugcheck code: 0x9F (0x3, 0xFFFFE6029F408060, 0xFFFFAA001816A960, 0xFFFFE6029F41F860)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Et en conclusion des 22 crash que j'ai subi:
22 crash dumps have been found and analyzed. Only 5 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
avc3.sys (Active Virus Control filter driver, BitDefender)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
Merci de bien vouloir m'apporter votre aide
