Morgane

Bonjour, j'ai depuis longtemps le problème "Bluescreen", j'ai téléchargé whocrashed, j'ai fais une analyse, mais je n'y comprends rien,je ne suis pas une pro de l'informatique alors je viens vous demander votre aide pour n'aider à déchiffrer ce rapport.

System Information (local)
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computer name: PC
windows version: Windows Vista Service Pack 2, 6.0, build: 6002
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Celeron(R) CPU 420 @ 1.60GHz Intel586, level: 6
1 logical processors, active mask: 1
RAM: 938299392 total
VM: 2147352576, free: 2004230144

Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Thu 18/10/2012 14:33:16 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini101812-02.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x8CAE)
Bugcheck code: 0x50 (0xFFFFFFFFD007A068, 0x0, 0xFFFFFFFF8D865CAE, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\aswsp.sys
product: avast! Antivirus
company: AVAST Software
description: avast! self protection module
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: AVAST Software PAGE_FAULT_IN_NONPAGED_AREA



On Thu 18/10/2012 14:33:16 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x1251C)
Bugcheck code: 0x50 (0xFFFFFFFFD007A068, 0x0, 0xFFFFFFFF8D865CAE, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\aswsp.sys
product: avast! Antivirus
company: AVAST Software
description: avast! self protection module
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: AVAST Software PAGE_FAULT_IN_NONPAGED_AREA



On Thu 18/10/2012 14:16:42 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini101812-01.dmp
This was probably caused by the following module: aswtdi.sys (aswTdi+0x3315)
Bugcheck code: 0xD1 (0xB, 0x2, 0x0, 0xFFFFFFFF8D047315)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\aswtdi.sys
product: avast! Antivirus
company: AVAST Software
description: avast! TDI Filter Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswtdi.sys (avast! TDI Filter Driver, AVAST Software).
Google query: AVAST Software DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Sun 14/10/2012 17:47:27 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini101512-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x98339)
Bugcheck code: 0x1A (0x41287, 0x16E87B64, 0x0, 0x0)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 14/10/2012 17:41:01 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini101412-05.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x4AFA7)
Bugcheck code: 0x1 (0xFFFFFFFF848506D6, 0x0, 0xFFFF, 0x0)
Error: APC_INDEX_MISMATCH
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 14/10/2012 17:32:25 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini101412-04.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x8F574)
Bugcheck code: 0xA (0x1A0AAFFB, 0x2, 0x0, 0xFFFFFFFF846F3857)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\ntfs.sys
product: Système d'exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote du système de fichiers NT
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sun 14/10/2012 16:57:36 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini101412-03.dmp
This was probably caused by the following module: netio.sys (NETIO+0x1089)
Bugcheck code: 0xD1 (0x2DF39A71, 0x2, 0x0, 0xFFFFFFFF857AA089)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\netio.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Network I/O Subsystem
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sun 14/10/2012 16:57:13 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini101412-02.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR



On Sun 14/10/2012 16:45:04 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini101412-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x19FFF)
Bugcheck code: 0x24 (0x1904AA, 0xFFFFFFFFC97E7988, 0xFFFFFFFFC97E7684, 0xFFFFFFFF846E9877)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Système d'exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote du système de fichiers NT
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sat 13/10/2012 17:05:38 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini101312-02.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x4DF99)
Bugcheck code: 0xA (0xFFFFFFFF9458EA7C, 0x2, 0x1, 0xFFFFFFFF846BC4F8)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 13/10/2012 07:13:00 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini101312-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x4DF99)
Bugcheck code: 0xA (0x4A650EDC, 0x1B, 0x1, 0xFFFFFFFF846BFF4A)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 12/10/2012 14:07:45 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini101212-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x98339)
Bugcheck code: 0x50 (0xFFFFFFFFFD7A73C1, 0x0, 0xFFFFFFFF846F551F, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 11/10/2012 12:54:26 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini101112-03.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x4AFA7)
Bugcheck code: 0x1 (0xFFFFFFFF8483E6D6, 0x0, 0xFFFF, 0x0)
Error: APC_INDEX_MISMATCH
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 11/10/2012 11:31:43 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini101112-02.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x2C339)
Bugcheck code: 0x50 (0xFFFFFFFF89324AC3, 0x8, 0xFFFFFFFF89324AC3, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\aswsp.sys
product: avast! Antivirus
company: AVAST Software
description: avast! self protection module
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: AVAST Software PAGE_FAULT_IN_NONPAGED_AREA



On Thu 11/10/2012 11:17:10 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini101112-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x2631E)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8463631E, 0xFFFFFFFFAC7E9994, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


Conclusion
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32 crash dumps have been found and analyzed. Only 15 are included in this report. 4 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

aswsp.sys (avast! self protection module, AVAST Software)
aswsnx.sys (avast! Virtualization Driver, AVAST Software)
aswrdr.sys (avast! TDI Redirect Driver, AVAST Software)
aswtdi.sys (avast! TDI Filter Driver, AVAST Software)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

Merci d'avance